Contact Us

Taiyuan Yingze District Ruopei Network Technology Co., Ltd.

Get Help With Cerqavia

For product enquiries, order updates, shipping concerns, or after-sales requests, contact our customer service team.

Email: service@cerqavia.com
Phone: 0351-2359299
Website: cerqavia.com

Make Your Request Easy to Identify

For an existing purchase, include your order number, the email address used at checkout, and a brief explanation of what you need.

For damaged, defective, incorrect, or incomplete items, please include supporting photographs where available. Never send passwords, card security codes, or complete payment card numbers.

Address Changes and Cancellation Requests

Please send requests within 12 hours of placing your order. Include the order number and the precise correction or cancellation requested.

We will check whether the order can still be changed. Requests cannot be guaranteed once warehouse preparation has progressed, and dispatched orders cannot ordinarily be cancelled.

Company Details

Brand: Cerqavia
Legal Company Name: Taiyuan Yingze District Ruopei Network Technology Co., Ltd.
Registered Address: Room 201, Unit 1, Building 7, Yangguang Community, No. 19 South Inner Ring Street, Yingze Subdistrict, Yingze District, Taiyuan, Shanxi, China

The registered address is not a designated return address. Please obtain return instructions from us before sending merchandise.